CANCELLATION AND REFUND POLICY
Cancellations must be received in writing to Leishman Associates. Cancellations will not be deemed to be received until you have written confirmation from Leishman Associates. If you have not received acknowledgement within two business days, please contact Leishman Associates on (03) 6234 7844.
CANCELLING YOUR CONFERENCE REGISTRATION
Cancellations received by 9 August 2019, will incur an administration fee of $100. Cancellations received after 10 August 2019 will incur a $400 cancellation fee. Substitutions will be accepted.
CANCELLING YOUR ACCOMMODATION
Cancellations received after 10 August will incur a cancellation fee of $400. If you have booked additional accommodation at either property, additional penalties may apply and will be at the discretion of the hotel policy.
Registration fees do not include insurance of any kind. It is recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The insurance should cover loss arising from the cancellation of the conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the conference managers for any person not holding insurance.
Various components of this event are being handled by Leishman Associates, a Professional Conference Organiser (PCO). Leishman Associates may be contacted regarding any matters relating to the event management. Further information about the PCO can be found at the following website www.leishman-associates.com.au